CashCloud

Code Of Practice & Responsible Lending


We, along with our lenders practice responsible lending and compliance as set out in the National Consumer Credit Protection Act 2011 by Australian Securities Investment Commission.

To make your experience with our site as simple & secure as possible we follow the following code of practice.

By using our website you will be:

  • Provided clear, transparent fees & charges before you apply and before you confirm any loans from our lenders.
  • Provided a secure application form, encrypted by industry standard 128/256 bit encryption provided by our online security partner, Norton.
  • Provided clear policies in the event of an overdue or unpaid loan
  • Given access to Australian based customer support for any questions or concerns you have

In the event of a dispute, please visit our Dispute Resolution page. If at any time you are unsatisfied with our response we are a member of Financial Ombudsman Service. Our member number is 22900.